The launch of Mindseye is totally confused, but at least there are some reliance on PS5 owners.
Sony has approved a refund for Mindseye on PS5 after a disastrous launch that is raw with a game-breaking bug.
Developer Build A Rocket Boy has committed to prioritizing initial performance fixes and addressing missing DLCs for players to own.
It is rare for Sony to offer refunds, and the most famous and recent example is the PS4 version of Cyberpunk 2077, which has been deprecated from the PS store, implying that the same could happen with Mindseye.
Extreme performance issues and negative receptions seem to put Rocket Boy in full damage control mode, even suddenly canceling the streamer’s sponsored plan.
Ethan Gach of Kotaku discovered one such case. StreamerCohhcarnage received an email to change his stream title and cancel his sponsored stream just before he was scheduled to start after starting the game.
“My sponsored stream was supposed to start at 8:00,” the streamer said.
I opened Mindseye and it was loading, so my management contacted me and said, “The sponsors don’t want to do this now. They want to reschedule the schedule.” And I said, “Yeah. (laughs) That’s the first.” –cohhcarnage
He continues, “For Mindseye, that sounds like it was the right decision.”
Another streamer, Dark Viperau, couldn’t go through his sponsored segment as he spoke to a place where viewers could buy the game.
It’s a disastrous situation for Mindseye, but we’ve seen the game recover from this kind of launch. That being said, history isn’t exactly a mind-set thing, as every game that ultimately becomes a masterpiece has dozens of people falling on the side of the road and are forgotten.
For now, we hope that Microsoft will follow Sony’s lead in issuing refunds to unhappy players on the platform.