Switch 2 will be released on June 5th. This means that anyone who has won a pre-order pays attention to their status. What people expect is to let you know that the Switch 2 has been processed or shipped, and that it will get a new Nintendo console on time. Instead, some people are bumping into the news that they don’t get Switch 2 at all.
Walmart pre-orders in particular seem to be hit hardest, judging by dozens of posts on social media sites such as X and Reddit. Some customers aren’t surprised by the turn of the event, but most people placed pre-orders a few days after they sold out at other major retailers – others say they placed their orders on the day they went to the show. The situation is widespread. It encourages paranoia among fans. Fans are now regularly refreshed the status of the order and praying for the next one.
As news spread, it became clear that some cancellations had not happened due to shortages of stock. Some people have discovered that their orders have been flagged for fraud by their credit card companies, which has prevented retailers like Walmart from charging their orders. In such cases, contacting the bank may be the quickest way to ensure that your order is processed properly.
However, there are several reports that Walmart seems to be trying to do the right thing, with fans being offered gift cards as an apology for cancelled orders. Walmart looks like the most common case of cancelled pre-orders, but there are still reports on social media from customers from other retailers, such as Target and Best Buy. In the case of Best Buy, some customers encourage each other to go to physical stores as retailer phone lines have proven useless. GameStop had the opportunity to gloat only about the status of pre-orders to encounter responses from people who canceled their orders.
With most major retailers receiving reports of cancelling their orders, it may be worth making sure things are running smoothly to confirm your pre-orders. In some cases, people are certainly on promised consoles, but they don’t necessarily arrive on release date.
If you cancel your order, please do not despair. There have also been reports from retail workers in major stores. It has also been reported that many of them have acquired an unusually large inventory of consoles that are reserved for people who come to the store without pre-ordering. Check if your local store is making a midnight release. I don’t want to travel just to find out I’ve been beaten by people trying to camp in line.
